S x A =
R
S = Solution A = Acceptance R =
Result.
In a VUCA (Volatile, Uncertain, Complex, and Ambiguous) world, to be an effective change manager you need to be skilled at both S & A.
For example, you are a team manager and want to drive a cultural change to get your employees to collaborate more.
On a scale of 1-10, with 1 being low and 10 being high you score yourself an 8 on solution. However, the teams ’acceptance is low because you just gave orders and didn’t involve them in the decision-making process you would get a 3 for A (Acceptance). The result is 8*3=24% effectiveness.
On the other hand, if you involve the team in discussing how they could be more collaborative, seek their ideas, build consensus and then move forward, you would probably get a 9 or 10 on Solution and Acceptance, and maybe a better idea from a team member. Therefore, the result would be 9×9 = 81% or higher on effectiveness.
Acceptance, and engagement for a change are built through involvement and sincere dialog.
How do you accelerate change? By developing the change management skills, tools and techniques to have a good discussion to ensure buy-in.
